The chat assistant

The chat is the heart of SupaNet. It looks like a normal AI chat, but it is connected to the rest of your workspace, so it can do things a plain chatbot cannot.

The basics

Type a message, get a reply. Replies stream in as they are written. Your conversation is saved and synced across your devices, so you can start something on your laptop and pick it up on your phone.

Everything you say is private to you unless you deliberately share it (for example by saving an artifact and setting it to public).

Attaching files

There is a paperclip in the message box. Use it to attach files to a message:

Images and PDFs are handed to the assistant so it can actually look at them and answer questions.
Text files are pulled into the message so the assistant can read them.

Anything you attach also shows up in Files, so you do not lose it.

If your team has uploaded PDFs, the assistant can search them and answer from their contents, and it will tell you which document an answer came from. You do not have to attach the PDF every time - once it is in the knowledge base, the assistant can find it. See Files & knowledge for how that works.

Tools the assistant can use

Depending on what your admin has turned on, the assistant can do more than chat. Common examples:

Search the web for current information.
Send or check email (once email is configured for the workspace).
Call a custom tool your team built for a specific job.

When the assistant uses a tool, that activity is logged so there is a clear record of what happened.

Copying and saving responses

When the assistant gives you a response, you can copy its full text with a single click. Hover over the message and click the Copy button - it copies the raw text to your clipboard so you can paste it into another app, send it somewhere, or work with it elsewhere.

Saving what it makes

When the assistant produces something worth keeping - a document, a snippet of code, a small web page - it can save it as an artifact and give you a link you can share. You do not have to copy and paste it somewhere else.

When the assistant creates an artifact during a conversation, it appears in a live panel beside the chat. For interactive trackers (like checklists or dashboards), you can click and edit right there while the conversation continues. Your changes save instantly and sync across your devices. If the assistant revises the tracker in a later message, the panel updates live.

On desktop, you can drag the panel's left edge to make it wider or narrower — your preference is saved.

You can also open any artifact in the full editor by clicking Open in editor, or close the panel to focus on the chat. You can also start a chat from the artifact editor itself by clicking the Chat button, which opens the conversation with that artifact pinned in the live panel.

The assistant can also file artifacts into collections so you can group related work and chat with it as a focused context. It can even add notes to your workspace knowledge base - articles, transcripts, or docs it fetches - so the whole team can search and learn from them.

A conversation is private by default — just you and the assistant. But you can invite other workspace members to join:

Open a conversation.
Click People (or the 👥 icon) next to the title.
Check the boxes of the teammates you want to invite.

Once shared, the conversation becomes a team thread:

Everyone in the thread can see the whole message history and add to it.
You talk to each other — humans can message freely without triggering the assistant.
The assistant only replies when you mention it with @ai in a message. This keeps costs down and lets your team use the thread as a group chat.
Only the original conversation owner can delete the thread or remove members.
Everyone sees who is in the conversation via avatars at the top.

Solo conversations keep the classic behavior: the assistant replies to every message. Team threads are great for brainstorms, decisions, and project planning where the team needs to talk to each other first.

Managing your conversations

The conversation list on the left side of the chat keeps your history organized.

Pin important conversations: Hover over a conversation and click the pin icon to pin it to the top of the list. Pinned conversations stay at the top and are sorted by most recently used, so the ones you're actively working with are always easy to find. Click the pin again to unpin.

Rename a conversation: If you own the conversation, you can rename it. Double-click a conversation in the sidebar, or click the pencil icon next to the title in the thread header. Type the new name and press Enter to save, or Escape to cancel. (The title is automatically trimmed and capped at 120 characters.)

Collapse the conversation panel: On desktop, click the collapse icon (chevron left) at the top of the conversation list to hide it and reclaim horizontal space. A thin collapsed rail on the left edge lets you expand it again or start a new chat. This preference is saved across sessions.

Finding things with global search

Press ⌘K (Mac) or Ctrl K (Windows/Linux) anywhere in SupaNet to open the global search palette. You can also click the search icon in the top bar or sidebar.

The search looks across everything you have access to:

Chats and conversations
Artifacts (by title or content)
Collections
To-dos
Links
Files
Tables
Agents
Skills
Tools
Webhooks

Just start typing to filter. Use arrow keys to navigate, Enter to jump to an item, and Escape to close. It is blazing fast because it searches only what you can see—RLS enforces access at the database level.

Stopping a response

While the assistant is generating a response, the send button becomes a Stop button. Click it to cancel the response if you sent a message by accident or realize you want to ask something else. The partial reply is discarded and the user message stays in the thread, so you can ask a new question or rephrase.

When chat fails

If something goes wrong when you send a message - a network hiccup, the model is overloaded, or your workspace isn't configured correctly - you'll see a short, human-readable error message in the banner. The same error is also logged to the activity feed so you and your admins can see what happened.

Shortcuts and skills

Type / (or use the ⚡ button) to pull up skills - reusable prompts your team set up for common tasks. Instead of re-explaining what you want every time, you pick the skill and go. More on that in Skills & prompts.

Keyboard shortcuts

Enter makes a new line in the message box. Click the ✈ button to send. If you have the skill menu open and want to pick the top skill, press Enter to select it instead of creating a new line.